Maine Philanthropy Center

Building Connections for Maine Grantmakers

Junior Achievement of Maine seeks Operations Manager

Monday, June 13, 2022

Position Title: Operations Manager
Classification: Full-time, exempt
JA Office: Junior Achievement of Maine
Reports To: Vice President

About the position

The Operations Manager manages the operations of the office. The main responsibility is to oversee general project management of organization, JA USA reporting, policies & procedures, data management, insurance, reporting, customer service functions, and general administrative functions.


  • Project Management: Analyze and arrange priority of workload of teams to effectively complete tasks and special projects on or before appointed deadlines.
  • Provide support and secure outside resources, when necessary, while keeping strategic partnerships in the forefront for both Development and Education.
  • Maintain all inventory for organization including working with each team to maintain satisfactory levels of products to fulfill goals.
  • Manage Board Meetings- including calendar, agenda, logistics and tasks.
  • Oversee Board Terms/Board Matrix and assist with recruitment and board trainings.
  • Oversee all Board Committees and ensure goals are being met for the Strategic Plan. Ensure appropriate staff are present who need to carry out specific functions to meet goals.
  • Attend Junior Achievement events and meetings, including hours beyond the traditional workday.
  • Maintain JA USA Operating Agreement, Compliance and Documents for JA Maine, including By-Laws
  • Oversee Policies and Procedures for all departments.
  • Facilitate or assist with employee onboarding and trainings.
  • Site contact for JAUSA website and IT training and compliance.
  • Contribute to the development of strategic and operational plans for JA Maine.
  • Coordinate review of staff policies and procedures.
  • Manage event logistics to include contracts, reservations, and communications with appropriate staff
  • Oversee program evaluation data using Survey Monkey, PAS, etc. and compile results for team, Board and stakeholders.
  • Assist with grant reporting
  • Other projects as required.

Behavioral competencies

  • Accepts responsibility for delivering on assigned goals and deliverables.
  • Is able to maintain composure in difficult situations and can shift quickly to objective, problem-solving behaviors in order to deliver results.
  • Avoids excuses and blame-shifting.
Active engagement
  • Participates in projects, tasks, meetings and workplace interactions with positive enthusiasm.
  • Demonstrates an obvious energy in performing the role and serves as an engaged member of the department.
Growth & improvement
  • Actively seeks opportunities to increase industry knowledge and become a stronger subject matter expert in the field.
  • Willing to accept stretch goals and challenging projects to gain valuable experience and continuously develop as a professional.
Integrity & trust
  • Earns the trust and confidence of coworkers and constituents through honest communication, ethical behavior, and professionalism in all interactions.
  • Admits mistakes, does not misrepresent self or information, and keeps confidences.
  • Is dependable and known to be someone who will do what is promised.
Junior Achievement teamwork
  • Contributes to meeting team deadlines and engages effectively with others to achieve goals.
  • Maintains an approachable demeanor to encourage positive working relationships and promotes effective communication.
  • Demonstrates a willingness to pitch in to help team members succeed (even in areas outside their normal role).
  • Interacts well with many types of personalities and handles difficult interactions without escalating tension.


  • Bachelor’s degree or equivalent in business administration. Three – five years general business experience with demonstrated supervisory abilities.
  • Computer literacy in Microsoft Word, Powerpoint and Excel
  • Personal qualities: Integrity, compassion, mission-oriented, and commitment to excellence.
  • Ability to work independently in a fast-paced work environment and successfully manage multiple projects and deadlines.
  • Organized, detail-oriented, highly motivated, and a strong ability to work effectively with diverse groups.
  • Exceptional verbal and written communication skills.
  • Exceptional problem-solving and critical thinking skills.
  • Ability to maintain confidentiality.


Starting at $47,000

Competitive benefits package offered including 100% employer paid health and dental insurance, life insurance, Short Term & Long-Term Disability Insurance, Annual Simple IRA plan.

How to apply

To apply, please send cover letter and resume to Michelle Anderson, President,

This position in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.

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